Unfortunately, robberies occurring at ATMs happen across the country. While we have not encountered this problem at Coosa Valley Credit Union ATMs, it's probably a good idea for us all to keep these ATM safety tips in mind:
- If the ATM is obstructed from view or poorly lit, go to another ATM. Report the problem to the financial institution that operates the ATM.
- Avoid using ATMs at night. Take a companion if this is not possible.
- Minimize time spent at the ATM by having your card out and ready to use.
- Park as close as possible to exterior walk-up ATMs.
- Do not accept assistance from strangers when using an ATM.
- Keep your engine running, the doors locked and the windows up at all times when waiting in line at a drive-up ATM. When possible, leave enough room between cars to allow for a quick exit should it become necessary.
- Once you have completed your transaction, take your money, card and receipt and immediately leave the ATM. Verify your cash later when it is safe to do so.
- If you see anyone or anything suspicious while conducting a transaction, cancel your transaction and leave immediately.
- If anyone follows you after making an ATM transaction, go immediately to a crowded well-lit area and call the police.
- Protect your PIN and the privacy of the transaction by shielding the keypad and standing close to the ATM to prevent others waiting behind you from observing the transaction details.
- Check your ATM receipts against your statements to identify unauthorized transactions.
- Report a lost or stolen card immediately.